Personalized orders typically ship from our facility in Aledo, TX within 4-8 business days.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment.
If you think you should have received your order by now, please Contact Us and we will be glad to look into locating the status of your order for you!
All customized products purchased on the Paddock Threads LLC site are non-returnable. If you have received something and are not satisfied with it, please Contact Us that we may help you. We want you to be extremely satisfied with your monogrammed linens, clothing and accessories.
We accept PayPal, Visa and MasterCard.